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FTX announced that it has launched the Customer Information Request Portal and through the portal, FTX customers can claim their debts.
On November 11, 2022, they announced that they would send an email to former customers of cryptocurrency exchange FTX, which filed for Bankruptcy, to claim their debts.
This email contained a link to the Customer Information Request Portal and was given until September 29 to complete this form.
In the announcement he made on his Twitter account on July 11, 2023, for FTX, he announced that the Customer Information Request Portal was activated. Through this portal, FTX customers will be able to claim their debts.
In addition, Customers will be able to use the portal to verify their existing account balances on November 11, 2022.
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This portal was launched to allow customers with accounts on FTX.com, FTX.us, FTX EU, Blockfolio, FTX JP, and cryptocurrency exchange Liquid to claim their debt.
At the same time, this portal was opened to enable customers to get their funds repaid more quickly.
However, the portal which opened on July 10, is currently inactive. FTX did not make any statement about the disabled portal.